By completing an on-line registration form and accepting these terms and conditions, or by placing your booking over the telephone, or by email or by signing and emailing a booking form, or by making payment to Sinéad Patricia Quinn, you accept these Terms and Conditions as a binding contract between Sinéad Patricia Quinn on behalf of yourself and any other members of your booking. Sinéad Patricia Quinn cannot accept your booking without a completed online reservation, or your verbal confirmation or request to proceed given over the telephone or in writing by email. A emailed confirmation sent to you by Sinéad Patricia Quinn means your booking has been accepted. Participants must be over 18 years of age at the time of travel with a valid passport with at least six months validity.
EMAIL ADDRESS & TELEPHONE
It is vital to have a valid email address. If you change this you should inform Sinéad immediately. Correspondence is normally done by email. Sinéad also requires an emergency contact number (ICE).
RESERVATION AND PAYMENT
Upon registering and confirmation that your requested dates for your chosen retreat are available you will be charged 100% of the retreat price. This is taken in good faith and is not refundable. Once this payment has been paid it secures your place. Sinéad cannot guarantee any reservation or accommodation preference until your payment has been received. Please note that places are limited to 12 participants. Payments are made via bank debit (ACH), wire transfer, or a debit or credit card via TransferWise or direct bank transfer.
ARRIVAL AND DEPARTURE TIMES
You are free to arrive at any time before the specified deadline. Any additional costs incurred by doing so are your responsibility. If your flight is delayed or cancelled you are required to contact Sinéad Patricia Quinn by email or text the contact number which will be provided before you travel. On your departure day please be ready to leave the retreat by 9.30am unless otherwise agreed.
TRAVEL TO THE RETREAT LOCATION
Participants must be over 18 years of age at the time of travel with a valid passport with at least six months validity. It is your responsibility to apply and pay for your e-Visa ahead of travel to India. Flights and travel to Bagdogra/Siliguiri, both domestic and international, are not included in the retreat price. Flight bookings are your responsibility. Airport transfers, other than to and from Bagdogra airport, are not included. Most hotels arrange airport transfers for you or you can book a pre-paid taxi at the airport booth.
Accommodation outside of that specified for the retreat is your own responsibility.
CANCELLATION AND REFUNDS
All retreat purchases are non-refundable. No exceptions to this policy can be made for any reason, therefore holiday insurance with a cancellation policy to cover any such rare occurrence is obligatory.
RIGHT TO CHANGES
Sinéad Patricia Quinn reserves the right to amend the booking dates. This may be due to several reasons, not limited to but including, war, adverse weather conditions, riots and or matters concerning participants safety, operational circumstances such as damage caused by fire, or the location of the retreat becoming unusable due to utility company work or lack of services, leaks, repair work or any other such reason. In these circumstances the booking may need to be adjusted accordingly. Sinéad is not liable for any additional costs or losses that may be incurred by the client due to the change of booking. This includes, but is not limited to, any extra hotel reservations or car rentals, or the cost of non-refundable airline tickets. Situations may arise which, in her opinion, make it necessary to alter the normal booking schedule. You are advised that your travel insurance covers holiday curtailment.
In the event before your arrival or during your stay your choice of room becomes unavailable or unusable for any reason Sinéad Patricia Quinn reserves the right to offer you an alternative room of the same level of quality, or to refund all monies paid to date and cancel the booking. I reserve this right in the case of availability clashes, unexpected, unforeseen or uncontrollable situations. Should Sinéad successfully be able to you offer a similar room, a pro-rated refund for the difference will be refunded if the room offered is a lower cost for the same period. If Sinéad is not able to offer a similar room then a full refund of monies paid will be returned, or in the case that some time has been used already at the room before it becomes unavailable then a pro-rata refund will be given. This constitutes the maximum liability of Sinéad Patricia Quinn. Sinéad Patricia Quinn is not responsible for any other expense or costs incurred including rearranging or cancelling flights or car hire. I strongly recommend holiday insurance cover.
Travel insurance is compulsory when coming on a retreat offered by Sinéad Patricia Quinn.
At a minimum, your travel insurance should be ‘comprehensive,’ providing coverage for cancellation or curtailment of your trip, loss of luggage, personal items, personal accident, medical treatment, accidents and repatriation, and personal liability.
It is your responsibility that you arrange, or ensure you have appropriate comprehensive travel insurance. This is to include cover for illness, personal injury and travel delay/cancellation. Sinéad Patricia Quinn assumes that such a policy is in force before you depart. You should bring the policy with you in case of an emergency.
Sinéad Patricia Quinn may at times take photographs during a retreat for her website and promotional material, including adverts. You agree to have your photograph taken. If you are sensitive about this, please inform Sinéad in writing.
Sinéad Patricia Quinn is responsible for providing the services listed on her website, where it is within her control. Sinéad Patricia Quinn cannot guarantee that all items listed on her website will be functional at all times, however all endeavours will be made to rectify any problems as soon as she possibly can. She reserves the right without prior notice to withdraw any part or all of the facilities available, and to make such changes as may be necessary. Furthermore, it is agreed by you that the Sinéad Patricia Quinn is not the guardians of any customers safety and cannot be held liable in any way for any occurrence, which might result in illness, injury, death or other damage, loss or theft to the customer, his property, or his family, heirs, or assigns. The liability of Sinéad Patricia Quinn is limited to a total of the booking price irrespective of the title/claim.
Any valuables left at the property are the guests’ sole responsibility and neither Sinéad Patricia Quinn nor the staff at the retreat location can be held responsible for any loss or damage of personal property.
All participants must take full responsibility for getting all the necessary vaccinations or medications (e.g. malaria) for India and bringing adequate supplies of any existing medication. You will need to attend your own GP or a travel medical specialist in this regard. If you choose not to get shots or take medication or prefer to use alternative medications that is your personal choice and Sinéad Patricia Quinn can bear no responsibility.
All retreat activities are undertaken at your own risk. For your own wellness and safety, you must comply fully with all and any health and safety regulations introduced by Sinéad Patricia Quinn. It is your responsibility to ensure that you are medically, mentally and physically fit and able to use the facilities and participate in all of the retreat activities, including physical movements and periods of silence. Customers who have injuries or mental or physical illnesses are advised to seek doctor’s advice prior to attending the retreat. Sinéad Patricia Quinn is not liable for any injuries you may contract during a retreat.
Practising a mindfulness exercise or meditative practice can sometimes result in unpleasant experiences, such as agitation, anxiety or discomfort. Although these experiences are often a natural part of the process, you must communicate this to Sinéad Patricia Quinn and are advised to seek psychological support if your emotional reactions are unusually strong. The practices used on retreat should not be used as a substitute for professional psychological advice, diagnosis or treatment. If you are currently under psychological treatment, please consult your psychologist first before considering coming on retreat. Sinéad Patricia Quinn assumes no responsibility or liability for any consequence resulting directly or indirectly from any action or inaction you take based on the exercises used.
If you have any health conditions, including mental health conditions, you will need to inform Sinéad Patricia Quinn of these.
LOST AND FOUND
On your last day, please ensure you have packed all personal belongings safely before leaving the Retreat. Any items forgotten or lost will not be at the responsibility of Sinéad Patricia Quinn to recover and return back to you.
Weather conditions can be unpredictable, and can change quickly and significantly. Sinéad Patricia Quinn cannot be made liable for unpleasant or unsuitable weather conditions and no refunds are made for such conditions.
Means any unusual and unforeseeable circumstances beyond our normal control, which the consequences of could not have been avoided even when exercising all due care. Such circumstances or events include, but are not limited to, war, or threat of war, riot, civil unrest, industrial disputes or strikes, unavoidable technical problems with the villa, transport, or closure or congestion of airports, terrorist activity, natural disasters, industrial disasters, fire, theft, flooding and adverse weather conditions. In the event of any of the above refunds or compensation payments cannot be made.
PRINTING, TYPING, TERMS & CONDITIONS, CALCULATION ERRORS AND OMISSIONS
Sinéad Patricia Quinn reserves the right to correct any printing or typing errors, omissions or calculation mistakes at any time. She also reserves the right to amend retreat terms and conditions that apply to your booking at any time and without prior notice.
CONTRACT, COMPLAINTS AND SUGGESTIONS
Sinéad Patricia Quinn is confident that you will not have any cause for concern during your retreat. However if you should have any problems during your stay this should be brought to her attention.